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Evolved CRM vs Microsoft Dynamics 365

Modern UI, intuitive workflows, and no-code customization—without the complexity and add-on costs of Dynamics 365.

36%
Cost Savings vs Dynamics
Modern
Intuitive UI Design
$0
Power Apps Required
Included
Marketing & Automation

Feature-by-Feature Comparison

Feature
ZohoZoho CRM
Dynamics 365
Standard Plan (5 users/month)$450$700
Implementation Time2-4 weeks
With our IP templates
10-14 weeks
Requires technical team
User Interface
Modern & Intuitive
Canvas builder included
Overloaded Interface
Lacks modern touch
No-Code Customization (Canvas)
Included in all plans
Power Apps required
Separate purchase needed
Web-to-Contact Forms
Built-in
Not available
Lead Assignment Rules
Advanced routing
Limited functionality
Live Chat Integration
Native integration
Third-party required
Or separate subscription
Social Media Integration
Built-in
Extensions needed
Macros (Bulk Email & Updates)
All editions
Not available
Email Campaigns & Segmentation
Included
Separate module
Additional purchase required
AI Assistant & Predictions
Zia AI included
Available
Advanced Workflow Automation
Unlimited workflows
Power Automate integration
Mobile App Experience
Modern & Full-Featured
Card scanner, voice notes
Available
Ease of Customization
No technical skills required
Drag-and-drop tools
Heavy customization needed
Technical expertise required

All prices in CAD. Evolved CRM Standard pricing: $450/month (5 users, billed annually). Competitor pricing based on comparable enterprise plans. Implementation times with Evolved360 IP templates.

Real-World Results with Zoho CRM

Customer-reported improvements after switching to Zoho

300%
Improvement in Lead Conversion
41%
Revenue Increase per Salesperson
27%
Improvement in Customer Retention
24%
Shorter Sales Cycles

Simplify Your CRM Without Sacrificing Power

See how Zoho CRM with our industry templates delivers enterprise features without the Dynamics 365 complexity and add-on costs.

30-minute personalized demo • See our templates in action • No obligation