Because your IT provider treats every issue like a one-off incident instead of identifying the root cause. They fix the symptom, close the ticket, and move on. A week later the same problem comes back because nothing was actually fixed.
They're reactive, not proactive. They don't track patterns, standardize configurations, or document what actually works. Every technician does things differently. Your systems drift out of alignment. Problems compound.
The Evolved Difference:We hunt down patterns and fix root causes, not just symptoms. When issues repeat, we investigate why and fix the underlying problem. We document proper configurations, maintain consistency across your systems, and align everything to best practices. Fewer fires to fight because we're preventing them, not just reacting when they flare up.