TechnologySolutionsEvolved

We help Canadian businesses make smart technology choices. Get honest advice and solutions that actually work together.

Modern technology workspace with multiple screens showing business data

Sound Familiar?

Honest answers to what business owners actually want to know.

Because your IT provider treats every issue like a one-off incident instead of identifying the root cause. They fix the symptom, close the ticket, and move on. A week later the same problem comes back because nothing was actually fixed.

They're reactive, not proactive. They don't track patterns, standardize configurations, or document what actually works. Every technician does things differently. Your systems drift out of alignment. Problems compound.
The Evolved Difference:

We hunt down patterns and fix root causes, not just symptoms. When issues repeat, we investigate why and fix the underlying problem. We document proper configurations, maintain consistency across your systems, and align everything to best practices. Fewer fires to fight because we're preventing them, not just reacting when they flare up.

Because most IT companies treat the help desk like an afterthought. They staff it with whoever's available, rotate people constantly, and don't follow a real process. You get different technicians every time who don't know your systems or your history.

One week you get someone competent. Next week it's someone new who asks you to explain everything from scratch. Tickets sit for days. Simple problems take three follow-ups. Nobody owns your issue from start to finish.
The Evolved Difference:

We built a dedicated service desk with a structured triage process and dedicated technicians who actually learn your environment. You're not getting random contractors or rotating staff. Our team documents everything, follows up proactively, and escalates properly when needed. Same people, consistent quality, issues actually get resolved, not just logged and forgotten.

Because the vendor who sold you the new system doesn't understand (or care about) your existing technology stack. They promise it'll "just work" and "integrate seamlessly." Then you go live and discover your data doesn't sync, your workflows break, and nobody wants to own the problem.

You're stuck paying developers by the hour to build custom integrations that should have been planned from day one. Meanwhile your team is manually entering data in two systems because the "seamless integration" doesn't actually work.
The Evolved Difference:

We map it first. Before implementing anything, our teams coordinate across your entire ecosystem. Your CRM specialist talks to your ERP consultant. Your web developer understands what data needs to flow where. Your IT team ensures the infrastructure can handle it. We document how everything connects, test it before you go live, and make sure it actually works. No surprises, no emergency developer bills, no manual workarounds.

Because most vendors make money by upselling add-ons, not by solving problems. They coast along doing the bare minimum, then every quarterly business review becomes another "opportunity" to sell you something.

You wanted to discuss strategy or review performance. Instead you get a slide deck about their new security add-on, backup tier upgrade, or monitoring package. The whole meeting is a disguised sales call.
The Evolved Difference:

We start with strategy. Your dedicated IT Strategy Advisor leads quarterly reviews focused on your business goals, not our product catalog. We assess what's working, what needs attention, and what you should plan for next. If you need something new we recommend it with clear reasoning and transparent pricing. No surprise invoices. No manufactured "opportunities." Just honest guidance on what your business actually needs to grow and stay secure.

Because nobody's planning your IT spending. Your provider just bills you when things break and adds "necessary upgrades" without warning you what's coming.

You get hit with surprise invoices for emergency fixes that should have been prevented. Equipment fails unexpectedly and costs you thousands in lost productivity while you scramble for replacements.

You're either overspending on things that aren't helping you or underspending on things that could actually move your business forward. IT feels like a black hole that just consumes money.
The Evolved Difference:

We plan your IT budget like a strategic investment, not an emergency fund. Your dedicated IT Strategy Advisor helps you forecast spending, prioritize what matters, and avoid expensive mistakes. Clear, predictable pricing. Strategic roadmaps showing what's coming and why. Budget planning that aligns IT spending with business growth, not vendor quotas.

That's basically what we are.

You get someone who knows your systems, answers when you call, and actually fixes things instead of just logging tickets. The difference is you're not paying a full salary, benefits, and training for one person who can't know everything anyway.
The Evolved Difference:

We're your IT department. We just don't sit in your office. You get a whole team of specialists—network engineers, security experts, cloud architects, help desk—all coordinated by someone who actually learns your business. Same accountability as an internal hire, without the overhead.

We know.

Quick question though: do you want IT that just ticks a box, or do you want stuff that actually works properly?

Cheapest usually means corners get cut somewhere. Then you're dealing with the same problems six months later, or worse, you get hacked because someone skipped the security basics.
The Evolved Difference:

We're not for everyone. If budget is the only thing that matters, we're probably not the right fit. But if you want it done right the first time, we're pretty cost-effective when you factor in not having to fix the same issues repeatedly. There's a reason not everyone drives a Ford.

500+
Canadian Businesses
98%
Client Retention
20+
Years Experience
24/7
Support Access

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Why Choose Evolved Technology Group?

Your business probably has too many technology vendors. They don't talk to each other. Nobody owns the big picture. We fix that.

Your Personal IT Strategy Advisor

One expert who knows your business and helps you make the right tech decisions. No sales pressure, just honest advice.

Everything Works Together

8 specialized divisions that actually coordinate with each other. Your systems connect properly. Your vendors communicate. It just works.

No Sales Pitches

We plan your technology strategy based on what's best for your business. Not what earns us the biggest commission.

Team collaboration in modern office

Frequently Asked Questions

Everything you need to know about working with Evolved Technology Group

Evolved Technology Group provides complete technology solutions for Canadian businesses through 8 specialized divisions—including managed IT, cybersecurity, CRM/ERP, AI integration, VoIP, web development, and strategic consulting. All divisions work together under one roof with a dedicated IT Strategy Advisor coordinating everything, eliminating vendor conflicts and ensuring your technology works as one unified system.

Unlike traditional IT vendors who only specialize in one area, we provide 8 specialized teams that actually coordinate with each other. Your dedicated IT Strategy Advisor owns your entire technology ecosystem, so you never deal with vendor finger-pointing or systems that don't work together. When something breaks, you call one number—not five different vendors who blame each other.

We specialize in serving mid-sized Canadian businesses (20-500 employees) across four main sectors: manufacturing and distribution, healthcare and medical practices, professional services (legal, accounting, consulting), and financial services. We understand industry-specific compliance requirements including PIPEDA, PHIPA, and sector-specific regulations.

Our headquarters is in Stoney Creek, Ontario in the Greater Hamilton Area. We serve businesses throughout Ontario including Hamilton, Burlington, Oakville, Ancaster, Toronto, and surrounding regions. We provide both on-site and remote support across Canada, with particular expertise in Ontario's regulatory environment.

Pricing varies based on your company size, specific needs, and which services you require from our ecosystem. Most clients invest between $3,000-$15,000 CAD per month for comprehensive technology management. We offer a free 30-minute consultation to assess your needs and provide a detailed, custom quote with no obligation.

The Evolved360 ecosystem is our integrated suite of 8 technology divisions: Strategy (IT planning and advisory), Infrastructure (managed IT and cloud), Security (cybersecurity and compliance), CRM (customer relationship management), ERP (enterprise resource planning), AI (artificial intelligence integration), Comms (VoIP and unified communications), and Digital (web development and digital solutions). Each division is managed by specialists, but they all work together coordinated by your IT Strategy Advisor.

Yes, we provide 24/7/365 monitoring and emergency support for critical infrastructure issues through our Evolved360 Infrastructure division. Standard business support is available Monday-Friday 9AM-5PM EST, with after-hours support available for urgent matters. Support levels vary by service plan—we'll customize coverage based on your business needs.

Initial onboarding typically takes 2-4 weeks depending on your current technology environment's complexity. We start with a comprehensive technology assessment, develop a strategic roadmap with your IT Strategy Advisor, then implement solutions in phases to minimize business disruption. Critical services like monitoring and security can be activated within days.

Yes, we work alongside your existing vendors and can help coordinate their services as part of your unified technology strategy. Our IT Strategy Advisors act as your advocate, managing vendor relationships and ensuring everyone works together effectively. Over time, many clients consolidate vendors into our ecosystem for simplicity, but we never force you to switch—we recommend what's truly best for your business.

An IT Strategy Advisor is your dedicated technology partner who owns your entire technology roadmap and coordinates all services across our ecosystem. Unlike traditional account managers who just handle billing, your IT Strategy Advisor understands your business goals, makes unbiased technology recommendations, coordinates projects across all divisions, and ensures every technology decision aligns with your strategic objectives. They're a fractional CTO/CIO for your business.

Ready to Transform Your Technology?

Stop fighting IT fires. Start growing your business. Book a free 30-minute call. We'll show you exactly what's broken and how to fix it.

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30 Minutes
We review your tech mess and find the problems
Clear Plan
You'll know exactly what to do next

Hundreds of business owners have gone from tech chaos to tech advantage. You're next.