Technology SolutionsYou Can Always Rely On

We help businesses make smart technology choices. Get peace of mind from properly managed technology. We anchor our solutions around honest IT guidance in business terms (not tech jargon).

Evolved Technology Group team

A Frustration-Free Way
to Grow Your Business with Tech

Fast problem resolution and IT support

Get problems fixed FAST.

Anything from printer meltdowns and glitchy servers, to ransomware attempts and panicked staff members who clicked the wrong link.

Our average response rate is 2 minutes, and you're not bounced between departments or ghosted mid-issue.

Dedicated IT Strategy Advisor for your business

Have a Dedicated IT Strategy Advisor.

One expert who learns your business, coordinates all your technology, and gives you honest guidance on what you actually need.

Like having a CTO on your team, without the salary.

Always-available IT support and guidance

Have all your questions answered, always.

Your team will never be made to feel "dumb" for asking, no matter what questions they ask.

You get peace of mind, clarity, and confidence in using tech to achieve your goals.

Transparent IT status updates and communication

Know what's happening at all times.

You shouldn't have to chase down status updates or wonder what's happening behind the scenes.

We show you what's been done, what's in progress, and what's coming next, so you always know where things stand.

Enterprise-grade cybersecurity protection

Receive enterprise-grade protection.

Multi-layered protection, real-time monitoring, backup & recovery, phishing defense, endpoint security, training for your team, and more.

We put an "Iron Dome" around your business from day one.

Automated data backup and disaster recovery

Have your data backed up and tested regularly.

We automatically backup regularly, and manually test to make sure they work when you need them most.

No matter what might happen, we're making it super easy for you to be up and running the very same day.

Sound Familiar?

Honest answers to what business owners actually want to know.

Because your IT provider treats every issue like a one-off incident instead of identifying the root cause. They fix the symptom, close the ticket, and move on. A week later the same problem comes back because nothing was actually fixed.

They're reactive, not proactive. They don't track patterns, standardize configurations, or document what actually works. Every technician does things differently. Your systems drift out of alignment. Problems compound.
The Evolved Difference:

We hunt down patterns and fix root causes, not just symptoms. When issues repeat, we investigate why and fix the underlying problem. We document proper configurations, maintain consistency across your systems, and align everything to best practices. Fewer fires to fight because we're preventing them, not just reacting when they flare up.

Because most IT companies treat the help desk like an afterthought. They staff it with whoever's available, rotate people constantly, and don't follow a real process. You get different technicians every time who don't know your systems or your history.

One week you get someone competent. Next week it's someone new who asks you to explain everything from scratch. Tickets sit for days. Simple problems take three follow-ups. Nobody owns your issue from start to finish.
The Evolved Difference:

We built a dedicated service desk with a structured triage process and dedicated technicians who actually learn your environment. You're not getting random contractors or rotating staff. Our team documents everything, follows up proactively, and escalates properly when needed. Same people, consistent quality, issues actually get resolved, not just logged and forgotten.

Most IT providers assume everyone speaks their language. They throw around acronyms, skip explanations, and make you feel like you should already know what they're talking about. You're left nodding along, not really understanding what you're paying for or what's actually happening with your systems.

When something breaks or needs a decision, you're drowning in technical jargon with no clear guidance on what actually matters for your business. You shouldn't need a computer science degree to understand your own technology.
The Evolved Difference:

We handle the technical side, so you don't have to. We explain everything in plain language, make recommendations that make sense for your business, and keep you updated without overwhelming you with jargon. You'll understand what's happening, why it matters, and what decisions you need to make—without feeling like you need a tech dictionary.

Because most vendors make money by upselling add-ons, not by solving problems. They coast along doing the bare minimum, then every quarterly business review becomes another "opportunity" to sell you something.

You wanted to discuss strategy or review performance. Instead you get a slide deck about their new security add-on, backup tier upgrade, or monitoring package. The whole meeting is a disguised sales call.
The Evolved Difference:

We start with strategy. Your dedicated IT Strategy Advisor leads quarterly reviews focused on your business goals, not our product catalog. We assess what's working, what needs attention, and what you should plan for next. If you need something new we recommend it with clear reasoning and transparent pricing. No surprise invoices. No manufactured "opportunities." Just honest guidance on what your business actually needs to grow and stay secure.

Because nobody's planning your IT spending. Your provider just bills you when things break and adds "necessary upgrades" without warning you what's coming.

You get hit with surprise invoices for emergency fixes that should have been prevented. Equipment fails unexpectedly and costs you thousands in lost productivity while you scramble for replacements.

You're either overspending on things that aren't helping you or underspending on things that could actually move your business forward. IT feels like a black hole that just consumes money.
The Evolved Difference:

We plan your IT budget like a strategic investment, not an emergency fund. Your dedicated IT Strategy Advisor helps you forecast spending, prioritize what matters, and avoid expensive mistakes. Clear, predictable pricing. Strategic roadmaps showing what's coming and why. Budget planning that aligns IT spending with business growth, not vendor quotas.

That's basically what we are.

You get someone who knows your systems, answers when you call, and actually fixes things instead of just logging tickets. The difference is you're not paying a full salary, benefits, and training for one person who can't know everything anyway.
The Evolved Difference:

We're your IT department. We just don't sit in your office. You get a whole team of specialists—network engineers, security experts, cloud architects, help desk—all coordinated by someone who actually learns your business. Same accountability as an internal hire, without the overhead.

We know.

Quick question though: do you want IT that just ticks a box, or do you want stuff that actually works properly?

Cheapest usually means corners get cut somewhere. Then you're dealing with the same problems six months later, or worse, you get hacked because someone skipped the security basics.
The Evolved Difference:

We're not for everyone. If budget is the only thing that matters, we're probably not the right fit. But if you want it done right the first time, we're pretty cost-effective when you factor in not having to fix the same issues repeatedly. There's a reason not everyone drives a Ford.

500+
Canadian Businesses
98%
Client Retention
20+
Years Experience
24/7
Support Access

How Does Your Technology Stack Up?

Take our free 5-minute assessment to discover gaps, identify opportunities, and get personalized recommendations to drive growth.

⏱️ 5 minutes • 📊 Instant results • 🎯 Personalized insights

Why Choose Evolved Technology Group?

Your business probably has too many technology vendors. They don't talk to each other. Nobody owns the big picture. We fix that.

Your Personal IT Strategy Advisor

One expert who knows your business and helps you make the right tech decisions. No sales pressure, just honest advice.

Everything Works Together

8 specialized divisions that actually coordinate with each other. Your systems connect properly. Your vendors communicate. It just works.

No Sales Pitches

We plan your technology strategy based on what's best for your business. Not what earns us the biggest commission.

Team collaboration in modern office

Frequently Asked Questions

Everything you need to know about working with Evolved Technology Group

Evolved Technology Group provides complete technology solutions for Canadian businesses through 8 specialized divisions—including managed IT, cybersecurity, CRM/ERP, AI integration, VoIP, web development, and strategic consulting. All divisions work together under one roof with a dedicated IT Strategy Advisor coordinating everything, eliminating vendor conflicts and ensuring your technology works as one unified system.

Unlike traditional IT vendors who only specialize in one area, we provide 8 specialized teams that actually coordinate with each other. Your dedicated IT Strategy Advisor owns your entire technology ecosystem, so you never deal with vendor finger-pointing or systems that don't work together. When something breaks, you call one number—not five different vendors who blame each other.

We specialize in serving mid-sized Canadian businesses (20-500 employees) across four main sectors: manufacturing and distribution, healthcare and medical practices, professional services (legal, accounting, consulting), and financial services. We understand industry-specific compliance requirements including PIPEDA, PHIPA, and sector-specific regulations.

Our headquarters is in Stoney Creek, Ontario in the Greater Hamilton Area. We serve businesses throughout Ontario including Hamilton, Burlington, Oakville, Ancaster, Toronto, and surrounding regions. We provide both on-site and remote support across Canada, with particular expertise in Ontario's regulatory environment.

Pricing varies based on your company size, specific needs, and which services you require from our ecosystem. Most clients invest between $3,000-$15,000 CAD per month for comprehensive technology management. We offer a free 30-minute consultation to assess your needs and provide a detailed, custom quote with no obligation.

Yes, we provide 24/7/365 monitoring and emergency support for critical infrastructure issues through our Evolved360 Infrastructure division. Standard business support is available Monday-Friday 9AM-5PM EST, with after-hours support available for urgent matters. Support levels vary by service plan—we'll customize coverage based on your business needs.

Yes, we work alongside your existing vendors and can help coordinate their services as part of your unified technology strategy. Our IT Strategy Advisors act as your advocate, managing vendor relationships and ensuring everyone works together effectively. Over time, many clients consolidate vendors into our ecosystem for simplicity, but we never force you to switch—we recommend what's truly best for your business.

An IT Strategy Advisor is your dedicated technology partner who owns your entire technology roadmap and coordinates all services across our ecosystem. Unlike traditional account managers who just handle billing, your IT Strategy Advisor understands your business goals, makes unbiased technology recommendations, coordinates projects across all divisions, and ensures every technology decision aligns with your strategic objectives. They're a fractional CTO/CIO for your business.

If your team uses email, stores data, or relies on software to do their job, then you need IT that works. Small businesses are more vulnerable to issues because they have fewer internal resources to handle them. We scale our support to fit your size, and help you stay protected as you grow.

That's break-fix support, and it usually ends up being more reactive, expensive, and stressful. We prevent problems before they happen, keep your systems secure and up to date, and provide consistent, ongoing support that grows with your business.

Many businesses have a tech-savvy employee or external contact they rely on. We can work alongside them or fully take over, depending on what's best for your business. Either way, you'll get more structure, faster response times, and deeper expertise.

That's exactly why our support is flexible. We'll adjust as your business evolves — scaling up, scaling down, or shifting priorities — without locking you into a long-term, one-size-fits-all contract.

Ready to Transform Your Technology?

Stop fighting IT fires. Start growing your business. Book a free 30-minute call. We'll show you exactly what's broken and how to fix it.

100% Free
No obligation discovery consultation
30 Minutes
We review your tech mess and find the problems
Clear Plan
You'll know exactly what to do next

Hundreds of business owners have gone from tech chaos to tech advantage. You're next.